Privacy Policy

Welcome to Campus Deals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the 'Last updated' date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

We may collect information about you in a variety of ways. The information we may collect via the Application includes:

Personal Data: Personally identifiable information, such as your name, email address, phone number, student ID, university affiliation, and demographic information that you voluntarily give to us when registering with the Application or when you choose to participate in various activities related to the Application.

Financial Information: Payment information which is processed through our payment partner, Paystack.

Usage Data: Information about how you use our Application, including pages visited, features used, time spent on the Application, and other similar data.

Communication Data: Messages, chats, and other communications you send through our platform, including conversations between buyers and sellers.

Location Data: We do not collect location data.

Device Information: We do not collect information about your mobile device, including device model, operating system, unique device identifiers, and mobile network information.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

• Create and manage your account and profile

• Process transactions and payments

• Facilitate communication between buyers and sellers

• Provide customer support and respond to your inquiries

• Send you technical notices, updates, security alerts, and support messages

• Send you marketing communications (with your consent)

• Monitor and analyze usage and trends to improve our services

• Detect, prevent, and address technical issues and security threats

• Comply with legal obligations and enforce our terms of service

We may share your information in the following situations:

With Other Users: When you engage in transactions, we may share necessary information with the other party (buyer or seller) to facilitate the transaction, including your name and campus information

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, including payment processors, delivery services, analytics providers, and customer support services.

For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent: We may disclose your personal information for any other purpose with your consent.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure data storage, and regular security assessments.

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Transaction data will be retained for a minimum of 7 years to comply with financial regulations and for dispute resolution purposes.

Account information will be retained until you delete your account or request deletion, subject to legal retention requirements.

Communication data may be retained for up to 2 years for customer support and dispute resolution purposes.

Depending on your location, you may have certain rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.

Correction: You have the right to request correction of inaccurate or incomplete personal information.

Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.

Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

Objection: You have the right to object to the processing of your personal information for certain purposes.

To exercise these rights, please contact us using the information provided in the 'Contact Us' section below.

Our Application may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party services you use.

We use the following third-party services that may collect information about you:

• Payment processors (Stripe, Paystack) for transaction processing

• Analytics services (Google Analytics, Firebase) for app usage analysis

• Cloud storage providers for data storage and backup

• Communication services for messaging and notifications

Our services are not intended for children under 12 years of age. We do not knowingly collect personal information from children under 12. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 12 without parental consent, we will take steps to delete such information from our servers.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@techroyales.com

Address: Techroyales Privacy Team, Lagos, Nigeria

Phone: +234 90 762 362 60

We will respond to your inquiry within 30 days of receipt.